Subscription Terms

A paid Talewick plan is a recurring monthly subscription. When you subscribe you agree that we may charge your chosen payment method the plan price every month until you cancel it. Nothing else on this site is billed, and there are no one-off charges, add-ons or surcharges.

These terms are shown, in summary, on the same screen as the payment confirmation — you never have to open a link to find out what you are being charged, how often, or how to stop it.

• Bedtime: $8.99 USD per month, for 3 illustrated storybooks a month.
• Nightlight: $17.99 USD per month, for 8 illustrated storybooks a month.
• Storyshelf: $34.99 USD per month, for 20 illustrated storybooks a month.

All prices are stated and charged in United States dollars (USD). If your card is issued in another currency, your bank performs the conversion at its own rate and may add a foreign transaction fee. We do not receive that fee and cannot refund it.

Prices exclude any sales tax, VAT or GST. Where we are legally required to collect such a tax, it is calculated and displayed before you confirm payment.

Subscriptions renew automatically on the same day each month until cancelled. The first charge is taken when you subscribe; each following charge is taken on the corresponding day of the following month. If that day does not exist in a given month, the charge is taken on the last day of that month.

There is no free trial on any paid plan, and nothing on this site converts from free to paid on its own. A charge only ever happens because you actively chose a paid plan and confirmed the terms.

• A confirmation email when you subscribe, stating the plan, the price, the billing frequency, and how to cancel.
• A receipt after every single charge, which also contains a direct link to cancel.
• At least 30 days' notice before any price change takes effect.
• A confirmation when you cancel, stating that no further charges will be made.

Each plan includes a fixed number of complete storybooks per billing month. A storybook counts against the allowance when its illustrations are generated, not when you start writing it. Editing the text of a book you have already made does not consume a second book.

Allowances reset at the start of each billing month. Unused books do not roll over and are not refundable.

Cancel at any time from your account page in one click, or by emailing support@zinedineguillodo.shop. Cancellation stops all future charges immediately. Your access, and the books you have already made, remain available until the end of the month you have paid for.

We do not require a phone call, a chat session, a retention offer, or a reason. See the refund and cancellation policy for when money is returned.

You can move up or down a plan at any time. An upgrade takes effect immediately and we charge the difference for the remainder of the current month. A downgrade takes effect at the start of your next billing month, so you keep what you have paid for until then.

If a charge fails we will try again over the following few days and email you about it. If it still fails, the subscription is suspended rather than silently cancelled, and books you have already made stay readable. We never add a late fee.

The Free plan requires no payment method at any point. It gives one story a month, shown as a four-page watermarked preview. It does not expire into a paid plan, and we will not ask for a card in order to keep using it.

Card payments are processed by a third-party payment processor that is PCI-DSS compliant. Card numbers are entered on the processor's own secure page and are never sent to or stored on this site. We receive only a token, the last four digits and the card brand, which is what appears on your account page.

The whole site, including every payment step, is served over HTTPS. See the privacy policy for what we store and for how long.